📬 Contact

We’re here to help (and we actually mean it)

Whether you have a question about your order, need help choosing a toy, or just want to tell us how your cat reacted (we love those messages), we’re always happy to hear from you.

Our small team reads every message — no bots, no copy-paste replies.

💌 Email Us

support@insidecat.com

We reply within 24–48 hours on weekdays.

🕒 Support Hours

Monday–Friday: 9am–5pm

(We’re a small brand — we rest on weekends just like your cat.)

📦 Order Questions

If you’re messaging about an order, please include:

  • Your order number
  • The email used at checkout
  • Any photos/videos (if it’s a product issue — super helpful!)

🐾 We love hearing from you

Send us:

  • Photos or videos of your cat using their toy
  • Feedback or suggestions
  • Anything cute, honestly

You might even be featured on our social pages.

❤️ Thank you for supporting a small cat-focused brand

InsideCat exists to make indoor cats happier, more stimulated, and more fulfilled — and every message helps us improve.

InsideCat — for the stay-in kind.